They're the words we all dread hearing: "The Internet is not working!"
We've all been there: We sit back and hope it will miraculously start working by itself again in 5 minutes.
The significant other, kids or roommates, become increasingly upset with their internet lifeline cut off.
And finding that number can be challenging when the internet's down - No zipping onto their website to find that number.
Finally after hunting the elusive number down, you take a deep breath and phone the Call Centre.
After being greeted by that recorded voice you start pressing buttons hoping you'll navigate the maze succesfully and get through to the right person.
And then the true pain. Hearing you're 23rd in line and being thanked for your patience as the clock ticks, your temper rises and your bank account drains.
If you're with an N-PACCA Certified ISP you have N-PACCA technology added to your internet and you can press a button and get contacted by the right person to solve your problem, in exactly the way you want, when you want.
With a simple click of a button you will:
Every Internet Service Provider (ISP) claims to give great service - But only an N-PACCA CERTIFIED ISP walks the talk and actually PROVES it. They deliver the service that eveyone else promises
An N-PACCA Certified ISP has a world class training program they put every one of their team through. And they NEVER outsource their Support to anyone. They do it all themselves.
When you're with an N-PACCA Certified ISP you’ll never have to waste your precious time (or money) phoning a call centre again!
With N-PACCA if you need help simply click a button in your N-PACCA Certified ISP's app and a real-life, friendly human will phone or WhatsApp you directly to help
Do our 2-minute Quiz on N-PACCA and find out exactly how you can have N-PACCA included with your internet package at no extra cost
**ISP NAME REMOVED** WhatsApp chat platform is one of the best, you are actually chatting to a person and not a machine. Responses are fast, detailed and informative. ***** checked if my area has LTE coverage, available packages and more. Thank you
Just ported over to **ISP NAME REMOVED** from the 1st of December but so far the service has been so much better than my previous ISP and not looking back. The quality of my broadband speed and responsiveness is better. The whatsapp support is great, responsive, friendly and most of all competent.
I recently signed up with **ISP NAME REMOVED**, and I mostly used WhatsApp to communicate. All those who responded, did so promptly and helped me every step of the way. They were friendly and helpful. I would gladly recommend anyone who would like **ISP NAME REMOVED** to be their provider. Fast and efficient. My independent input as a new client.
Always quick to respond to queries on Whatsapp chats - overall very friendly too! :)
Excellent service over WhatsApp chat -- super quick and efficient. Much appreciated. You were able to address a billing concern and notified me of the solution
The best, most affordable, quickest and easiest internet provider in the country!! Their WhatsApp client services have helped me immediately, countless times. The app works wonders. I would recommend to anyone. THANK YOU **ISP NAME REMOVED**!
Using an N-PACCA Certified ISP is necessary and vital for your sanity in today's chaotic world - You deserve the peace of mind!